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Task Chat

Task Chat is an integrated communication platform in the AuditBLOOM system that allows task participants to exchange information, discuss details, and collaborate in real-time. The chat window is displayed when viewing a task and contains all relevant audit information, as well as the ability to exchange text messages and files.

Where is the task chat located?​

When viewing a task​

  • Chat window: The chat window is displayed at the bottom of the task page, providing easy access for communication among participants.

    Task Chat Window | AuditBLOOM

Functionalities of the Task Chat​

The chat shows all actions related to the task, including:

  • Task detail changes: Who and when made changes to the task description, deadline, or other parameters.
  • Task status changes: When and who changed the task status (e.g., from "In Progress" to "Completed", etc.).
  • Assignment of responsible persons: Individuals assigned responsibility for the task.
  • Adding observers: Users or groups added as observers to the task.
  • Task started: The task executor has started working on the task.
  • Task delegation: The task is transferred to another user or group.

Message exchange​

  • Text messages: Each task participant can send a text message to discuss task details, ask questions, or provide updates.

    Text Message in Task Chat | AuditBLOOM

  • File attachments: Participants can attach files to messages, allowing for the exchange of documents, images, or other important files.

    File Attachment in Task Chat | AuditBLOOM

Important Notes​

  • Communication transparency: All task participants can see the message history, ensuring transparency and preventing misunderstandings.
  • Information storage: All messages and attached files are stored in the task chat, making it easy to refer to them when needed.
  • Security: The task chat is secured by the AuditBLOOM system, ensuring the safety and confidentiality of information exchanges.

Notes and Tips​

Notes and Tips

  • Clarity and brevity: Write clearly and concisely to avoid misunderstandings among task participants.

  • Using attachments: Use file attachments to share important information that may be needed by all task participants.

  • Regular communication: Actively use the chat to discuss progress and address emerging issues, ensuring timely task completion.

Frequently Asked Questions (FAQ)​

Question: Can users with different roles see all the messages in the task chat?

Answer: Yes, all participants of the task, including executors, observers, and authors, have access to all messages in the task chat.

Question: Can messages in the task chat be deleted?

Answer: No, messages in the task chat are stored by the AuditBLOOM system and cannot be deleted by users. This ensures the integrity of communication and discussion history.

Question: Can links be added in the task chat?

Answer: Yes, you can insert links into text messages, allowing quick access to external resources or documents.