Task Cancellation
Task cancellation is the process of changing a task's status to "Cancelled". This is useful when a task is no longer relevant, was created by mistake, or is no longer necessary. After a task is cancelled, it remains in the system with its complete history of actions and messages, but further editing or execution of the task is not possible.
Who Can Cancel a Task
The following users can cancel a task:
- Task creator
- Users with the following roles:
- Administrator
- Task Management
How to Cancel a Task
Step 1: Open the Task
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Log in to the system with your account.
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Navigate to the "Tasks" section in the main menu.
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Find the task you want to cancel in the task list.
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Click on the task name to open it.
Step 2: Cancel the Task
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In the top section of the task page, find the "Cancel Task" button.
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Click the "Cancel Task" button.
Step 3: Verify the Task Status
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Ensure that the task status has changed to "Cancelled".
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The task will be displayed in the task list with the corresponding status.
Notes and Tips
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Considered Decision: Before cancelling a task, make sure it truly does not need to be completed or was created by mistake.
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Communication with the Team: It is recommended to notify task participants of the reasons for the cancellation via task chat or other communication channels.
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Alternatives to Cancellation: If the task requires changes but not cancellation, consider editing the details or delegating it to another executor.
Frequently Asked Questions (FAQ)
Question: Can a task be restored after it is cancelled?
Answer: Yes, after cancelling a task, you can restore it. To do this, click on the "Restore Task" button in the task's action menu.
Question: Can other users cancel the task?
Answer: Only the task creator and users with the roles of "Administrator" or "Task Management" can cancel a task.
Question: Can a cancelled task be deleted?
Answer: Yes, a cancelled task can be deleted from the system if you have the appropriate access rights. However, deleting the task is an irreversible process.