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Dispute

"Dispute" is a setting in the report layout that determines how dispute data related to audit questions will be displayed. This allows control over where and how dispute details appear in the report.

Configuration Options​

The setting offers three options:

  1. Do not display: Disputes will not be shown in the report.

  2. Display under each question: Dispute data will be displayed directly below the corresponding audit question in the report.

    • Displayed dispute data:
      • Reason for dispute: The comment provided by the user who raised the dispute.
      • Auditor’s comment: The comment provided by the auditor during the dispute review.
      • Dispute resolution: Can be "Question rating changed" or "Dispute rejected."

  3. Summarized on a separate page: Disputes will be grouped and displayed in a dedicated block on a separate page of the report.

    • Displayed details:
      • Sections and categories
      • Questions
      • Dispute data (as mentioned above)

How to Configure Dispute Display in the Report​

Requirements. You will need:

One of the roles:

  • Administrator
  • Template Management

Type of workspace:

  • Full workspace.

  1. Navigate to the Audit Template:

    • Log in to the system with the appropriate access rights.
    • Go to the "Audit Templates" section.
    • Select the desired audit template.

  2. Open the Report Layout:

    • On the "Report" tab, locate the layout you wish to configure.
    • Click on the layout name to open it for editing.

  3. Set the "Dispute" Parameter:

    • In the layout settings, locate the "Dispute" option.

    • Select one of the following options from the dropdown list:

      • Do not display

      • Display under each question

      • Summarized on a separate page

      Configuring the "Dispute" setting in the layout | AuditBLOOM

Dispute Display in the Report​

Option 1: Display under each question​

  • In the report, dispute data is shown directly below the question it relates to.

  • Displayed details:

    • Reason for dispute

    • Auditor’s comment

    • Dispute resolution

    Example of dispute display under each question | AuditBLOOM

Option 2: Summarized on a separate page​

  • In the report, a dedicated block is created that groups all questions with disputes.

  • Displayed details:

    • Sections and categories

    • Questions

    • Dispute data (Reason for dispute, Auditor’s comment, Dispute resolution)

    Example of summarized dispute display | AuditBLOOM