Audit Moved to "Dispute in Progress" Status
"Audit Moved to 'Dispute in Progress' Status" is a notification sent to the auditor who conducted the audit when a dispute has arisen regarding the audit results. This means that users have raised objections and opened a dispute.
When the Event Occurs
The "Audit Moved to 'Dispute in Progress' Status" event occurs when, after the completion of the audit, users have reviewed the audit results and opened a dispute. This allows for resolving contentious issues and clarifying the audit results.
This notification is triggered only if the "Enable Dispute" setting is enabled in the audit template settings "Use of Dispute", and the responsible person for the audit object has opened the dispute.
How to Set Up Notifications
You can enable or disable receiving this notification in your profile's notification settings.
Notes and Tips
- Make sure your email address is verified to receive notifications via email.
- Depending on the settings, notifications can be sent via email, push, or bell.
- This notification helps auditors stay informed about disputes and react promptly to them.
Frequently Asked Questions (FAQ)
Question: Why am I not receiving the "Audit Moved to 'Dispute in Progress' Status" notification?
Answer: Check your notification settings in your profile and ensure that the "Audit Moved to 'Dispute in Progress' Status" option is enabled.
Question: What should I do after receiving the "Audit Moved to 'Dispute in Progress' Status" notification?
Answer: Review the notification, check the details of the dispute, and take the necessary actions to resolve the contentious issues. You may need to hold additional discussions or provide a new assessment.